The IDAE (Institute for Energy Diversification and Saving), which is part of the Ministry for the Ecological Transition, has created the Self-consumption Office.

The Self-consumption Office has been created (https://www.idae.es/tecnologias/energias-renovables/oficina-de-autoconsumo). According to the IDAE website, the Self-consumption Office is "a space for information and advice within IDAE, aimed at supporting consumers...

CNMC Resolution Responding to Inquiries Regarding Royal Decree-Law 23/2021, on Urgent Energy Measures for Consumer Protection and the Introduction of Transparency in Wholesale and Retail Electricity and Natural Gas Markets

The CNMC (National Commission on Markets and Competition) published on 17 February 2022 the following interpretative criteria regarding the consumer protection measures established in Royal Decree-Law 23/2021, on urgent energy measures for consumer protection and the...

CNMC Agreement of 22 December 2021 Responding to Inquiries Regarding the Absence or Delay in Billing by Distribution or Retail Companies. File: CNS/DE/964/21

Last December, the CNMC adopted an agreement in response to numerous inquiries received from various public administrations and institutions concerning complaints filed by consumers due to delays or failures in billing by electricity distribution or retail companies,...

Measures on Electricity Introduced by Royal Decree-Law 17/2021, of 14 September, on Urgent Measures to Mitigate the Impact of the Rising Natural Gas Prices on Retail Gas and Electricity Markets

On 16 September 2021, Royal Decree-Law 17/2021, of 14 September, on urgent measures to mitigate the impact of the increase in natural gas prices on retail gas and electricity markets (“RDL 17/2021”) entered into force. Among the measures introduced by RDL 17/2021, the...